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Terms & Conditions
Our goal is to ensure that you are completely satisfied with your Citizens services. For your security, please read the appropriate agreements prior to submitting and committing to Citizens products and services.

Disclaimer


Acceptable Use Policy

 

CLEC Terms & Conditions

 

Commerical Customer Service Agreement

 

DMCA

 

ILEC Terms & Conditions

 

Long Distance Tarrifs

 

Network Management Policy

 

Privacy Policy

 

Reserve


Subsidiaries & Affiliates

 

Twelve Month Agreement Form (pdf)

 

Twenty-four Month Agreement Form (pdf)
Rates & Service Conditions Manual

General Service Conditions
Applicable to ALL service offerings. The following documents are in pdf format.


Section 301A
Limitations and Use of Service


Section 301B
Establishment and Furnishing of Service


Section 301C
Payment Arrangements and Credit Allowances


Section 301D
Liability of the Company


Section 302A
Local Exchange Basic Service


Section 302H
Centrex Service


Section 303D
Service Charges


Section 304C
Series 2000 Channels


Revised: 8/19/09

 

 

 

 

 
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