CPNI Password -
We honor the privacy of our customer’s account information. In fact, you have a right and we have a duty, under federal law, to protect your account information known as CPNI — Customer Proprietary Network Informaton. Please click here, complete the form and return to the nearest Citizens office or mail with your bill.

Citizens provides junk mail and virus protection with every email account through a service called Red Condor. Red Condor filters all email messages and identifies any that may be categorized as spam, junk, phishing, or contain a virus or other dangerous content. These messages have been filtered and held in quarantine for your review.

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Frequently Asked Questions
Additional Information (pdf)
Tutorial

Email Filter Pricing
(without Citizens email service)

A la Carte — $1 per month

Block of 25 addresses — $12.50