Citizens - Bringing it all together - Telephone : Television : Internet

File Storage

Open your Internet browser (Internet Explorer, Netscape, etc.)

Type www.citizens.coop in the Address field at the top of the page and hit enter

Click on the Internet option at the top of this page or in the left column depicted in red below:

Click E-mail in the left column

Type your complete email address username and password and then click Login

Your view will vary depending on which Theme you have selected for your web mail program. The Surge Ocean Theme is used in this demo.

Click on Filestore in the left column.

To share a document with someone, click on the Shared folder and then enter the name of the folder you wish to call to store your document. Click the Create button.

You will then see the new folder you’ve just created listed under the shared folders list.

You can place more sub folders under the new folder you just created by clicking on the new folder name and then enter the name of the sub folder and click the create button again. This way you can organize your folders appropriately for sharing to make it easier for the viewer to find the documents they need, etc.

To add files under your new folder, click the folder name and then click the Browse button located beside of File 1:

Select the document that you wish to share from your computer. You will need to locate this file in your directory in the appropriate location… click the filename from the list and then click the Open button.

It will then place the file in the field called File 1:… continue to add more documents if needed by clicking the Browse button and selecting the file for File 2 and File 3. You can upload 3 documents at a time. If you need to upload more than 3 files, you can come back to this screen after the upload for the first 3 have completed and select more.

After you have selected the files you want to share, click on the Upload File(s) button. Allow the uploading time to complete. You will see the word Uploading until the process if finished.

When completed, you will see the name of the file located above the Upload File(s) section as shown in red below.

You can open the file to view from this location by clicking on the name of the file. You may see the following screen appear. Click the Open button to view the document.

To share this document with someone, you will simply send them the link to the website that has been created for your account. The website address is shown directly above the file name at the top of the page.

You can highlight this website address and copy and paste it into a new email that you send to your recipient as follows:

Right click on the website address and select Copy Shortcut from the drop down menu (different versions of browsers may vary with their drop down menus)

Now start a new message by clicking on the New Message button.

Type in the person’s email address that you want to share these files with and enter the subject of your email. Then click anywhere in the text box area and type you message. Right click anywhere inside the text box and select Paste from the drop down menu that appears. This will place the link on your email message for you.

Click on the Send button to send this message to the recipient.

When they receive the email from you, all they will have to do is click on the link and it will open the website for them to view the documents that you have just sent them. You can view what they will see by clicking on the link located on webmail.

When you click on the link, the following will appear. Click on the name of the file to open it.

Please feel free to contact our support staff at anytime if you need further assistance.
1-800-741-9525